Beginners Track(Free)

BT-5

本当に分かっているのか?!CRM戦略

Real-world CRM Case Study

本当に分かっているのか?!CRM戦略

Do you have a solid CRM strategy? CRM(Customer Relationship Management)is a must practice for building a sustainable relation ship with customers. The right CRM strategy will lead to the customer satisfaction. The question today is what is needed for the best CRM strategy. Practitioners from agency, solution provider, and advertiser will discuss on how they deal with the strategy building today.

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